StackTrack is a dynamic web application that enables boat owners to schedule their own drystack launches and reserve additional valet and concierge services from an online resource... StackTrack provides a convenient interface for the marina to successfully manage and fulfill all reservations, whether booked by a customer or entered in-house. We improve upon the current process of making launch reservations by phone with an intuitive cloud-based SaaS application that functions from any web-enabled PC or portable device.We make launch reservations convenient while making all parties more accountable to the wants, needs and desires of the drystack customer. These are real-time, confirmed reservations that give the customer more assurance of an accurate and timely launch experience. StackTrack allows the marina to accept reservations 24/7 - with no risk of over-booking. The marina dashboard accurately tracks and manages all reservations to ensure timely fulfillment. All inventory items and service programs offered by the marina are 100% customizable.You no longer need to second-guess if the order was processed properly. No more oversights, errors or omissions.Customers make reservations online from a real-time calendar - much like golfers book tee times. They cannot double-book open slots and they can build their own “Concierge Pick Ticket” from the marina’s drop-down menus. The customer gets more convenience and the marina gets more accurate details - all resulting in a better experience for all parties.
Drystack Launch Scheduler•Configurable Daily Launch Schedule•Real-Time Marina Dashboard •Detailed Reporting & Daily Pull List•Battery Charge Request List•Tablet Interface for Forklift Operator•“Put-Away” and “Leave-Out” PromptsConfirmed Reservations•Real Reservations - Not a “Request”•Displays Actual Date/Time Availability•No Over-BookingConcierge Order Fulfillment•Simple Pick-List Inventory Selection•Arrive to a Fully Stocked Boat Convenient Online Access•Create & Modify Launches 24/7•Runs on Web-Enabled PC’s & Devices•Secure Database-Driven ApplicationText & Email Notifications•Confirms Reservation Details •Notifies Customer of Status Changes - Launched & Ready - Stowed & Secure•Reminders Sent To Prevent No-Shows•Bulk-Messaging for Special EventsStackTrack Facilitates•Transition From Pen-and-Paper System•Improved Delivery on Customer Needs•After-Hours Change Orders•Accuracy and Accountability •Exceptional Customer ServiceStackTrack Reduces•Errors, Omissions & “Crossed Lines”•Phone Calls, Busy Signals & Voicemails•Labor Demands •Scheduling Conflicts & Confusion•Anxiety Regarding Order Accuracy•Customer Wait Times